Hours of Operation:

Monday, Tuesday & Thursday: 8:30am – 7:30pm

Friday & Saturday: 8:30am – 3:00pm

Wednesday & Sunday: Closed

For special accommodations, please email carla@masterpiecebeautyacademy.com

Cancelling and Rescheduling Policy:

-       Masterpiece Beauty Academy, LLC has a 48-hour cancellation/reschedule policy

-       If less than a 48-hour notice is given to reschedule an appointment, 50% of the service amount will be charged before booking again 

-       If less than a 48-hour notice is given to cancel an appointment, 100% of the service amount will be charged 

- A CLIENT IS ONLY ALLOWED TO RESCHEDULE AN APPOINTMENT ONCE. IF CLIENT NEEDS TO RESCHEDULE A SECOND TIME, CLIENT HAS TO PRE-PAY THE NON-REFUNDABLE

FULL AMOUNT OF THE SERVICE. A THIRD RESCHEDULE WILL NOT BE ALLOWED

-       Rescheduling and cancelling an appointment are no longer available online 

-       No Show appointments will be charged 100% of the service amount

-       If an emergency forbids the client to honor our 48-hour cancellation policy, proof of emergency will be needed in order to avoid cancellation fee

-       Emergency is considered a medical related event

Punctuality:

-       Client is granted only a 10 minute grace period 

-       If an appointment must be cancelled because of unpunctuality, 50% of the service amount will be charged before rebooking

Cell Phones

-       The use of cell phones/air pods/conversations during services is strictly prohibited. It is distracting. It prevents the client from relaxing, staying still and it prevents the service

provider from performing effectively

 Covid-19

• Masks are no longer mandatory

• Do not bring company

• Use of cellular phones is prohibited during service

• If you are experiencing Covid-19 (including variants), flu, cold or any type of infectious disease’s symptoms, please cancel your appointment via text or email

• Should you cancel your appointment due to exposure or testing positive to Covid-19 (including variants), a recent negative test (not older than two weeks) is required in order to make a new reservation

Important:

Masterpiece Beauty Academy, LLC and its service provider follow all the sanitation and safety guidelines established by the CDC and other entities and commits to correspond with their conditions.

Booking:

To book your appointments, please CLICK HERE. A credit card will be required in order to reserve your appointment and to support our cancelation policy. If you cannot find an appointment that fits your schedule, please contact carla@masterpiecebeautyacademy.com to request a special accommodation.

Form of Payments:

Masterpiece Beauty Academy LLC accepts all major credit cards and cash. Venmo, Zelle and Cash App are permitted for gratuity. No checks allowed.